2012-08-072012-08-072009Lomker, L. H., Shafer, S., Frackowski, M., Larmore, D., & Wayne, R. (2009). TECHNICAL SERVICES REPORT. Technical Services Quarterly, 26(3), 226-244. Retrieved from http://hdl.handle.net/2152.5/10951555-33370731-7131http://hdl.handle.net/2152.5/1095enTECHNICAL SERVICES REPORTArticle