2012-08-172012-08-172002-01Higa-Moore M. L., Bunnett B., Mayo H. G., & Olney C. A. (2002). Use of focus groups in a library's strategic planning process. Journal of the Medical Library Association, 90(1), 86-92. Retrieved from http://hdl.handle.net/2152.5/11421536-50501558-9439http://hdl.handle.net/2152.5/1142enUse of focus groups in a library's strategic plannng processArticle