Library Staff Publications and Presentations
Permanent URI for this collectionhttps://hdl.handle.net/2152.5/976
This collection contains publications and presentations primarily created by current and former UT Southwestern Library staff.
Browse
Browsing Library Staff Publications and Presentations by Title
Now showing 1 - 20 of 107
- Results Per Page
- Sort Options
Item The academic library strategic planning puzzle putting the pieces together(Association of College and Research Libraries, 2011-01) Wayne, RichardItem Accepting TexShare Cards (in a Medical Library)(2004-03) Crossno, JonOver 500 Texas libraries participate in the TexShare Card program. Panelists, representing public, academic, community college, and medical libraries present summaries of their experience issuing and accepting TexShare cards at circulation desks around the state. The panel shares best practices and offers circulation and reference librarians' ideas for procedures, staff training, and administration of the card program. The program will also feature an update from the TexShare Coordinator. Come learn more about the TexShare Card program from your colleagues. This presentation focuses on the DOs and DON'Ts of accepting TexShare cards in a medical library.Item Acute Hypersomality, Jekyll & Hyde, and Texas fire ants--Protocols as repurposed learning tools(2016-05) Scott, Jane; Kainerstorfer, Cameron J.Item Analyzing a Library's Organization: A Two-Year Perspective on Flexibility and Change(2005-10) Thompson, Laurie; Bunnett, Brian; Higa, Mori LouItem Are beta-2 agonists or anticholinergics more effective for treating COPD?(Dowden Health Media, 2004-06) Richmond, John R.; Babcock, Chad F.Item Are tympanostomy tubes indicated for recurrent acute otitis media?(Dowden Health Media, 2003-05) Wilson, Stephen A.; Mayo, Helen; Fisher, MichaelItem Assessment of Customer Service in Academic Health Care Libraries (ACSAHL): An Instrument for Measuring Customer Service(Medical Library Association, 2001-04) Crossno, Jon E.; Berkins, Brenda; Gotcher, Nancy; Hill, Judith L.; McConoughey, Michelle; Walters, MitchelOBJECTIVES: In a pilot study, the library had good results using SERVQUAL, a respected and often-used instrument for measuring customer satisfaction. The SERVQUAL instrument itself, however, received some serious and well-founded criticism from the respondents to our survey. The purpose of this study was to test the comparability of the results of SERVQUAL with a revised and shortened instrument modeled on SERVQUAL. The revised instrument, the Assessment of Customer Service in Academic Health Care Libraries (ACSAHL), was designed to better assess customer service in academic health care libraries. METHODS: Surveys were sent to clients who had used the document delivery services at three academic medical libraries in Texas over the previous twelve to eighteen months. ACSAHL surveys were sent exclusively to clients at University of Texas (UT) Southwestern, while the client pools at the two other institutions were randomly divided and provided either SERVQUAL or ACSAHL surveys. RESULTS: Results indicated that more respondents preferred the shorter ACSAHL instrument to the longer and more complex SERVQUAL instrument. Also, comparing the scores from both surveys indicated that ACSAHL elicited comparable results. CONCLUSIONS: ACSAHL appears to measure the same type of data in similar settings, but additional testing is recommended both to confirm the survey's results through data replication and to investigate whether the instrument applies to different service areas.Item Barbara Epstein, AHIP, FMLA, Medical Library Association President, 2017-2018(Medical Library Association, 2017-10) Gonzalez, KellyItem Basic Computer & Network Troubleshooting(2004-03) Wayne, RichardItem A Case Study: The Evolution of a "Facilitator Model" Liaison Program in an Academic Medical Library(Medical Library Association, 2012-07) Crossno, Jon E.; DeShay, Claudia H.; Huslig, Mary Ann; Mayo, Helen G.; Patridge, Emily F.QUESTION: What type of liaison program would best utilize both librarians and other library staff to effectively promote library services and resources to campus departments? SETTING: The case is an academic medical center library serving a large, diverse campus. METHODS: The library implemented a "facilitator model" program to provide personalized service to targeted clients that allowed for maximum staff participation with limited subject familiarity. To determine success, details of liaison-contact interactions and results of liaison and department surveys were reviewed. RESULTS: Liaisons successfully recorded 595 interactions during the program's first 10 months of existence. A significant majority of departmental contact persons (82.5%) indicated they were aware of the liaison program, and 75% indicated they preferred email communication. CONCLUSION: The "facilitator model" provides a well-defined structure for assigning liaisons to departments or groups; however, training is essential to ensure that liaisons are able to communicate effectively with their clients.Item Citation Analysis in Ute Deichmann's Biologists under Hitler(2006-10) Bunnett, BrianPURPOSE: To examine Deichmann's use of citation analysis as a tool to conduct historical research. BRIEF DESCRIPTION: In her Biologists under Hitler (Harvard University Press, 1996) Ute Deichmann uses the Science Citation Index (SCI) in an attempt to prove that biologists who emigrated from Nazi Germany were cited more frequently - and therefore produced more influential research - than those who remained in Germany. This approach, in which citation analysis is treated as historical evidence, is thought to offer historians of science a new and intriguing tool to use in their research. The possibilities offered by this approach will be explored. The drawbacks to Deichmann's method will also be discussed. DISCUSSION: Deichmann's thesis, that the SCI can be used to determine the quality of published scientific research produced under repressive political conditions, deserves a careful study. Her use of citation analysis as a form of historical research is exceedingly problematic. But that should not prevent us from a further investigation of this method.Item Clinical Information Tools: UT Southwestern Library's Experience(2004-04) Higa, Mori LouItem Collaborative Development: Building a Web-based Family Practice Subject Guide(2003-05) Mayo, Helen; Harker, Karen; Frey, Robert D.; Murphy-Cullen, Cassie L.Item A Comparison of the Characteristics of the Most-Linked and Least-Linked Academic Medical Library Web Sites(1998-10) Harker, Karen R.; Hill, Judi; Harvey, SallyThere seems to be a great disparity in the number of links to the Web sites of the 125 academic medical libraries in the United States. Some, like Harvard Medical School, have over 4,000 links to their site. Others, like University of Nevada, Reno, have less than 10 links to them. The question then is, what makes people want to link to these often-used sites? This study will attempt to answer this question by ranking these sites according to the number of files pointing to them. An analysis will be done on the top and bottom 25% ranked sites. The following characteristics of each site will be categorized, counted and compared to determine if any one, or any combination of these factors affect their probability of being linked: --Number of files --Prominence in the institution's site --Compatibility wit the variety of browsers --Awards --Placement in the top search engines/directories Additionally, characteristics of the library and the institution will be analyzed, including library expenditures, the ratio of institutional to library expenditures, collection size, public/private institution, and the institution's rank in U.S. News and World Report 's list of the best medical schools. The results of this study could be helpful to library Web page designers, library outreach directors, and library administrators. [Research Special Commendation Award]Item Creating & Executing a Website Re-Design Simultaneously: A Hyper Rational Approach(2019-08-02) Scott, JaneCan a web redesign project be executed and created simultaneously? Inspired by the architect of the Seattle Public Library's innovative hyper rational process, we embarked on a similar approach to redesign our website in 2017. By harnessing our own web statistics, we were able to make definitive choices about our content and invest in better user experience design and technology. This approach fostered easy adoption and minimal training, while also inspiring innovation and improvement. By identifying core issues and taking the position that our website is a virtual librarian, we were able to determine what systems and products we should implement to maximize that experience. What resulted was a unique and customized site that adheres to our values, experiences, and service standards.Item Creating a Centralized Data Repository(2008-10) Carpenter, Scott; Chapa, Kay; Harker, Karen; Minzenmayer, Tracey; Ramos, Therona; Thompson, Laurie; Thompson, Pamela; Turner, Antoinette; Kainerstorfer, CameronItem Critical Sources Identified: Gathering, Organizing, and Analyzing Evidence -- Just like a CSI Unit!(2010) Chapa, Kay; Scott, Jane; Carpenter, ScottItem Dallas Medical History, 1890-1975: A Digital Collection(2011-10) Zimmerman, Matthew; Maina, Bill; Kainerstorfer, CameronItem Designing a Library for the Future: A Case Study on Reorganization(2005-10) Thompson, Laurie L.Item Designing a Powerful Library: A Case Study on Reorganization(2004-05) Thompson, Laurie; Bunnett, BrianOBJECTIVE: To revitalize an organization too focused on supporting print resources and to align it with a primarily digital environment; to have the right employees doing the right jobs, increasing the library's efficiency and effectiveness. METHODS: Case study: Setting: an academic health sciences library with 22 professionals and 30 paraprofessionals serving a core clientele of nearly 20,000. The library had a flattened organizational structure. Departments were primarily responsible for the print collection, while interdisciplinary teams maintained and enhanced the digital collection and services. A more flexible organization with a clearer focus on the digital library, doing the right things (effectiveness) in the right way (efficiency) was needed. A task force of professionals and paraprofessionals developed a methodology and timeline to address the need. The task force used several methods, including group idea generation, individual job and team analyses, managers' departmental analyses, statistics, an environmental scan, and a literature review to refine the library's mission statement and create a new organization more clearly focused on the digital environment. The process was data-driven, flexible, and inclusive. RESULTS: A new organizational structure was implemented in September 2003. Minimal modifications have been made since its inception. New assignments were well-received; however, some initial confusion with unit charges needed clarification. All but three teams were retired as their responsibilities migrated to departments. A feature of the new organization is the Organizational Efficacy Council (OEC), which continuously evaluates the library's effectiveness and efficiency. The council's oversight is expected to ensure a library better aligned to meet the needs of the digital environment. The OEC experienced growth pains while defining its mission but offers an opportunity to mentor new members, and gives them broader perspective on library-wide issues. It is developing an evaluation methodology using a new strategic plan with goals directed to maximizing digital resources. CONCLUSION: Preparation, research, and communication efforts resulted in a more efficient and effective organization better aligned with the library's mission, positioning it to better accomplish the shift to a digital environment.